Rhino's Approach to Safeguarding Your Personal Data
Protecting your personal data is central to every session you spend with us. This page explains what information we collect, why we collect it, and the rights you can exercise at any time.
Manage Your DataWhat Personal Data We Collect
When you register for Online Casino Rhino, we collect the information required to open, verify and operate your account safely. This information falls into a small number of clear categories, each tied to a specific purpose rather than collected without reason.
- Identity details such as your full name, date of birth and address, used to confirm who you are during account verification.
- Contact information, including email and phone number, used to reach you about your account or login activity.
- Payment data linked to the deposit and withdrawal methods listed on our payment methods page, used to process transactions.
- Account activity, such as login times and session history, used to keep your account secure and to resolve any disputes that may arise.
- Technical data from the device and browser you use to access the site, used to keep the platform stable and secure.
Why We Process Your Information
We process personal data only for purposes connected to running your account and the services you use with us: opening and verifying an account, processing deposits and withdrawals, communicating with you about your account, and preventing misuse such as fraud or underage access. We do not collect data beyond what is needed for these purposes.
Where verification is required, documents you submit are reviewed by our team and used solely to confirm your identity before funds can be withdrawn. Once a review is complete, the documents are kept only for as long as our records obligations require.
How We Secure Your Information
Personal and financial data is stored on protected systems with restricted access, limited to staff who need it to perform account checks, process payments or respond to support requests. For a fuller picture of how account safety is maintained, see our security page.
Data We Hold and Who Sees It
The table below sets out the main categories of data we hold on players, the purpose behind each, and who it may be shared with.
| Data Category | Purpose | Shared With |
|---|---|---|
| Identity documents | Age and identity verification | Internal verification team |
| Contact details | Account communication | Support and account teams |
| Payment information | Processing deposits and withdrawals | Payment processing partners |
| Account activity logs | Security monitoring and dispute resolution | Internal security team |
In short, each data category is only shared with the team directly responsible for that specific function, and never passed on for unrelated purposes.
Your Rights Over Your Data
As a player, you have the right to ask us what personal data we hold about you, to request that inaccurate details be corrected, and to ask that data be deleted once it is no longer required for account, payment or verification purposes. You can also object to certain uses of your data where this does not conflict with our record-keeping duties.
To exercise any of these rights, you can contact our support team through your account, available after you log in, or raise the matter formally through our disputes process if you feel a request has not been handled correctly.
We aim to respond to data requests as promptly as our verification and support workload allows, and we will always confirm in writing once a request has been actioned.